Delivery Details
Orders placed before midday will be begin processing the same day. Standard handling time is 2 working days (Monday-Friday). During busy times (like holidays or launches), dispatch may take a little longer, but we’ll keep you updated on our website.
Delivery Timeframes (UK Mainland)
Standard delivery transit time is 2-5 business days (Mon-Fri). See below for different courier and transit time.
• Standard Delivery (Royal Mail 48): 2–5 working days
• Faster Delivery (Royal Mail 24): 1–2 working days
• Parcel Shop Delivery (Evri): 2–3 working days
All delivery timeframes begin after dispatch. You’ll receive tracking details by email once your order is packed.
For Royal Mail deliveries, you can set a safe place or nominate a neighbour via the tracking link.
For Evri deliveries, your parcel will be sent to the Parcel Shop you selected at checkout.
Delivery Costs
• Standard Delivery: £3.50 (FREE over £25)
• Faster Delivery: £4.95 (£1.50 over £25)
• Parcel Shop Delivery: £3.95 (FREE over £25)
Channel Islands Delivery
• Standard Delivery: £3.50 (FREE over £25)
Overseas Delivery
We currently ship to selected overseas destinations. Final shipping costs are calculated at checkout based on the weight and destination of your order.:
USA: Shipping from £25 (Delivered Duty Partially Paid. Customs Duty Fee is included, though local tariffs may still apply)
Overseas customers are responsible for paying any local import duties, customs charges, taxes, tariffs, or VAT. The shipping fee paid at checkout covers the courier cost only (unless stated otherwise).
If an overseas order is returned to us due to non-payment of local charges, non-collection, or an incorrect address, the customer will be responsible for return shipping costs. Only the products (not the original shipping fee) will be eligible for a refund once safely received back.
Collection
Collection is available from Anlaby Common, Hull, UK. Orders are usually ready within 24 hours, and we’ll send a confirmation once yours is prepared.
Please message us to arrange a collection time and bring proof of purchase.
If you have any questions, our Customer Care Team is happy to help — just email hello@tinkerandtot.co.uk